FundView provides the professional services that translate great software into a successful implementation. We work with your team to determine the level of services required to ensure your goals and objectives are achieved.
Project Management FundView was developed to help streamline processes in your organization and maximize productivity. Our highly-trained staff leverages best practices to configure the software to meet your needs and optimize workflow. By developing a plan of clearly-defined objectives, the implementation team will manage the process and ensure a successful deployment with minimal disruption.
Training Our state-of-the-art applications are designed to be intuitive and easy-to-use. That said, all software requires training to effectively make use of the tools provided. To help our customers acquire that knowledge, FundView offers cost-effective remote training. Our Distance Learning option provides online, live interactive sessions with instructors who are well-versed in how to use FundView most effectively. These classes are offered with structured curriculums and flexible scheduling to fit your hectic schedule.
Conversion Data migration is a critical element for any software conversion project. The FundView conversion team will work closely with you to develop plans for data extraction, mapping, conversion, and validation. Our proven methodology minimizes stress by clearly defining roles, setting proper expectations, adhering to timelines and delivering results.
Support Customer support at FundView has one level of service – outstanding! Our subscription cost structure provides for unlimited access to our knowledgeable staff to get the answers you need when you need them. We treat every customer with respect and appreciation. Our success is a direct result of yours.
Data Backup Our subscription agreement includes comprehensive software updates, data backups, and freedom from the hardware maintenance required with on-premise offerings. We manage your solutions and data in our secure, cloud-hosted environment so you can focus on better serving your citizens.
The FundView software applications are the perfect solution for our young municipality. FundView is providing our town with the technology to help manage our increasing activities while reducing our overall costs. The staff at FundView has been very responsive, professional and have provided a high level of customer service, including successfully adding requested functionality to the software. We look forward to a long and productive working relationship with FundView in the future.
FundView has been a great asset in many ways to the City of Mason. Fund View has made preparing for the annual audit so much easier by allowing the auditors direct access to the information needed. This saves time and paper as well as the time the auditors have to spend in our office since most of the work is done in advance.
Most of all, Customer Support is amazing. I have always had prompt and helpful response which is very appreciated. Speaking from experience, not all customer support with other companies is that way.
~ Donna Langehennig – Finance Officer – City of Mason
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