FundView Service Orders provides integrated tools to manage tasks such as new connections, meter exchanges, customer transfers, disconnects, re-reads and reconnections. Service Orders are fully-integrated with the Utility Billing module and allow for real-time access in the field using a web- enabled smart device (tablet).
FundView Service Orders is a web-based solution that manages all service-related tasks associated with the Utility Billing solution. The orders are populated with required information such as service address, meter location, meter number, previous read, safety alerts and instructions. Accessing the Service Orders in the field with a web-connected smart device allows for real-time updates to the Utility Billing system and faster response times for the customer and the service team members.
What Our Customers Are Saying
The FundView software applications are the perfect solution for our young municipality. FundView is providing our town with the technology to help manage our increasing activities while reducing our overall costs. The staff at FundView has been very responsive, professional and have provided a high level of customer service, including successfully adding requested functionality to the software. We look forward to a long and productive working relationship with FundView in the future.
FundView has been a great asset in many ways to the City of Mason. Fund View has made preparing for the annual audit so much easier by allowing the auditors direct access to the information needed. This saves time and paper as well as the time the auditors have to spend in our office since most of the work is done in advance.
Most of all, Customer Support is amazing. I have always had prompt and helpful response which is very appreciated. Speaking from experience, not all customer support with other companies is that way.
~ Donna Langehennig – Finance Officer – City of Mason
NEWS AND EVENTS
Willkommen to GFOAT in San Antonio!
We can’t wait to see you at the GFOAT Fall Conference in San Antonio November 2-4, 2022…[read more…]
Go Mobile with FundView!
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Disaster Planning for Local Governments
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Managing Payroll Liabilites
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